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Home > FAQ
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If you are not 100% satisfied with your purchase, we will be happy to accept a return up to 90 days for a full refund!
How long will it take to receive my order?
All in stock items ship within one business day. Orders placed before 3pm Monday through Friday, and 11am Saturday, Central Standard Time, will usually ship the same day(except restaurant candles). Delivery times are in the
hands of the Postal Service or FedEx, and may take longer than the specified time.
- USPS Priority Mail = 2 - 3 business days
- USPS Express Mail = 1 business day
- FedEx Ground or Home Delivery = 4 - 8 business days
- FedEx Express Saver = 3 business days
- FedEx 2Day = 2 business days
How do I figure the shipping cost?
When you add the product to your cart, you will be taken to the shopping cart page. There you can enter your zip code and you will see all the options and costs for shipping, before you proceed to checkout.
What forms of payment do you accept?
- Credit Cards (Visa, Master Card, American Express & Discover)
- PayPal
- Google Checkout
- eCheck
How do I know it's safe to shop on your site?
- On the checkout page you will notice the URL begins with https://, this means our site uses the Secure Sockets Layer (SSL) protocol and 128-bit strong encryption to maintain a very high level of security. This means you can rest assured that communications between your
browser and this site's web servers are private and secure.
- Our identity, reputation, experience, financial stability,
and ability to honor our sales terms and conditions have been
verified by buySAFE.
Can I place an order over the phone?
Of course. Just dial our toll free number. 800.881.9149
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